Application Engineer Road Construction
- with a keen interest in 2D/3D machine control for road-construction or concrete paving
Do you have real-life experience from the road construction industry, and do you get a kick out of working with heavy and complex road construction equipment? Are you hands-on and do you have a can-do attitude when communicating with a wide variety of contacts in English about technical and operational matters? And do you have the ambition to work with the market leader in machine control, and use your working experience with theodolites, total stations and GNSS? If yes, then we invite you to join us and live out your ambitions in a high-tech environment, where good humour and high spirits are an essential part of every day at work.
Leica Geosystems Machine Control Division (LG-MCD) provides durable, high-quality products that increase the efficiency and quality of road construction operations. Customers all over the world benefit from sophisticated solutions with our advanced technology that improve accuracy and reduce operating costs. As a leading industry provider, LG-MCD offers a comprehensive end-to-end service from initial consultation and evaluation through to installation, training and support for the widest range of machine control and positioning applications. Regardless the machine type, model or brand our customers use, we are committed to delivering best-in-class products, comprehensive solutions and exceptional customer service - anytime, anywhere!
We’re located right in the centre of Denmark in the city of Odense, but have employees working across the world and in many European countries. The position as application engineer is situated in our very modern facilities alongside our R&D and our service departments, but you interface with colleagues in many other countries. With our international operations, you can expect 80-100 days of travelling to customers and colleagues across the world.
We offer
We’re offering a position in our application engineering department, which bridges R&D, product management and service. We service customers globally based on our practical and hands-on way of working, and we’ve established an excellent team where we have focus on fulfilling the needs of our customers and being ambitious, while having a fun and engaging working life.
Key responsibilities
As our application engineer, your task will include the following:
- Provide insight into technical and client requirements to Product Specialist and Program Manager to ensure future developments and product enhancements are second to none
- Support Product Managers in defining product roadmaps, analysing competition, business & marketing plans, marketing material, releases, operations-handover documentation
- Provide 2nd level support to customers via telephone, email and face-to-face methods
- Logging and working with support issues in Onyx database including knowledge on how issues are resolved and fed back to R&D where appropriate
- Involvement in both pre- and post-sales support
- Work with OEMS and sales units to implement our products into customers’ workflows
- Prepare functional requirement specifications in R&D projects – including cross-organizational work
- Prepare training material and facilitate product training for customers, dealers and internally
- Participate in cross-functional project teams to develop new or maintain existing products
- Support product lifecycle activities, e.g. assists with strategies on product phase-out
- Collaborate with R&D on test plans, testing of products, problem analysis/trouble shooting
- Prepare product documentation (e.g. user manuals and installation manuals)
- Participate in and provide support to sales and marketing team for tradeshows, demo events, and open house events – including marketing material
- Contribute to continuous improvement of processes within the LG-MCD team
- Actively participate in cross training and knowledge transfer across functional teams
Your profile
You are probably either an ambitious person looking for a career path from the road construction site and into a technology company, or you’re working specifically with road construction machine control either with an OEM, a contractor, or in a company manufacturing machine control products looking for an international career.
Aside from this, the following points are key to achieving the expected results:
- A relevant Bachelor’s Degree (Engineering, Surveying, Geo-Science) or equivalent combination of education and experience
- Minimum 2-3 years practical work experience on road construction machinery with machine control is mandatory
- Working knowledge with theodolites, total stations & GNSS, lasers etc.
- Very good understanding of road construction work-flow
- Experience with recognized machine control solutions
- Strong technical skills, curiosity and creativity
- High work discipline is required in order to meet deliverables cross-organizationally in project work
- Strong analytical and conceptual skills
- Ability to rapidly grasp customers' requirements and technical solutions to problems
- Ability to rapidly acquire knowledge and experience on new technologies
- Ability to use the knowledge to provide customer support and training
- Ability to communicate product & technical concepts effectively to a non-technical audience
- Excellent communication and interpersonal skills with the ability to interface at all levels and functions internally and with customers, and maintain a good relationship
- Customer focused, proactive and flexible team player, who always meets deadlines
- Ability to work independently, take responsibility and know when there is a sense of urgency
- Knows how to use MS Office (Word, Excel, PowerPoint)
- English fluent verbally and in writing. Other languages are an advantage
As you will be part of a small, effective team, it is very important that you have excellent co-operative skills, and will join the team with a good sense of humour to match our culture.
The position as application engineer is an entry position to LG-MCD. We offer salary according to your profile, an attractive pension scheme, a lunch scheme and other benefits.
Interested?
Please contact our HR Partner Per Schorling – Proces Support A/S – on mobile +45 2332 5825 for a confidential dialogue about your profile match to this position.
Application
Please send your application and CV as .pdf to <link>job@processupport.dk marked “Application Engineer Road Construction - Leica Geosystems”. All applications are treated fully confidential.
Deadline of application: March 29th, 2016
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With its advanced technology, Leica Geosystems has been revolutionizing the world of measurement and surveying for nearly 200 years. Part of Hexagon, a leading global provider of integrated design, measurement and visualization technologies, Leica Geosystems has established itself as a leader in the machine control technology market, providing innovative solutions to the construction industry on a global basis. In Denmark we are based in Odense. More information on: <link http: www.leica-geosystems.com>www.leica-geosystems.com
Leica Geosystems Machine Control provides durable, high-quality products to increase the efficiency of construction operations. Customers all over the world benefit from sophisticated solutions to use advanced technology, improve accuracy and reduce operating costs. As a leading industry provider, Leica Geosystems Machine Control offers a comprehensive end-to-end service from initial consultation and evaluation through to installation, training and support for the widest range of machine control and positioning applications. Regardless the machine type, model or brand our customers use, we are committed to delivering best-in class products, comprehensive solutions and exceptional customer service for your needs — anytime, anywhere.